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Posted: Sunday, February 4, 2018 2:06 AM

The primary responsibility is to support voice and data communications for ArcBest Corporation? and its subsidiaries.
+ Orders, provisions, directs and audits billing for data circuits with various vendors not limited to AT&T, Verizon, Sprint, Cox Communications, and Charter Communications.
+ Orders, provisions, directs and audits billing for voice circuits with various vendors not limited to AT&T and Verizon.
+ Tracks historical communications charges to ensure accuracy.
+ Investigates billing variances to determine their origin.
+ Tracks billing disputes and reports progress.
+ Properly applies the general ledger accounting code to all invoices and ensures they are processed by accounts payable.
+ Understanding of telecommunications procurement procedures, provisioning procedures, outage-reporting procedures, and billing practices.
+ Strong analytical and problem-solving skills.
+ Ability to work well independently and with other shift team members.
+ Excellent written and verbal communication skills.
+ Strong customer service experience.
+ Proficient in organizing information and setting priorities.
+ Ability to multitask in an ever-changing environment.
**Education:** AA/BS/BA degree in Information Systems or equivalent field preferred.
**Experience:** One to three years of experience in related field preferred.
This is a corporate office environment.
Applicants should apply at . The deadline to apply is five (5) business days from the posting date. For more information, contact Greg Sharum or David Bockelman.
An Equal Opportunity Employer M/F/Vet/Disability
Associated topics: communication, communication specialist, content, copywriter, correspondent, investigative, journalism, journalist, publication, reporter


• Location: Fort Smith

• Post ID: 17410202 fortsmith is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018